Priority support
You reach a team that already knows your configuration and your history. No general queue, and no explaining your business from scratch every time you make contact.
What is included
Six jobs your team will never do again
Managed Cloud is a service, not a feature list. Each page below is work our team performs on your account, every month, whether or not you think about it.
Automated backups and restore
Copies of your business data are taken on a schedule and kept away from the system they came from. When you need one back, you ask us and we do the restore.
About backups and restoreSecurity hardening and SSL
Patching, access rules, account protections and certificates are applied and reviewed by us, rather than left as a checklist somebody is meant to remember.
About security and sslMonitoring and uptime
Availability is checked continuously. If something stops responding, an alert reaches a person who is already working on it before your first customer of the day notices.
About monitoring and uptimeSoftware updates and versions
Every new Stockovaa release is applied for you, on a window we agree, after it has been checked against your configuration. Nothing to download, nothing to schedule around month end.
About updates and versionsDomain management and DNS
Your staff sign in at your own web address rather than a generic one. We connect it, verify it, issue the certificate, and keep the records right.
About domains and dnsWhite label branding
Your logo, your colours and your business details on the screens your staff use every day and on the invoices and receipts your customers take away.
About branding and white labelThe parts that are not a page of their own
They matter just as much. They are simply easier to explain in a paragraph than in a page.
Setup and handover by hand
Your data brought across, your users and permissions built to match how you work, and a proper handover session rather than a welcome email and good luck.
One renewal, one invoice
The service renews on a single date with a single invoice, visible in your portal. No per-item surprises and no separate certificate bill.
Help when your team changes
New branch, new manager, someone leaving. Tell us and we will make the change with you rather than sending you a documentation link.
Asked and answered
If yours is not here, ask us directly. We would rather have the conversation than have you guess.
Customers who hold a Stockovaa lifetime licence. You own the software outright, and Managed Cloud is the ongoing service that keeps it updated, protected, monitored and supported.
No, and that is deliberate. We take Managed Cloud customers on directly. Send us an access request, and we will contact you, understand what you run, and set the account up for you.
No. The licence you bought stays yours. Managed Cloud is a separate ongoing service on top of it, and your licence is unaffected if you ever stop the service.
It stays yours. Your business has its own isolated database, copies are taken off-site on a schedule, and you can export your data whenever you want it, including after you leave.
Your Managed Cloud contact, by phone or by email, or a ticket in your portal. The team that answers is the team that runs the service, so you are never passed between vendors.
Hand the running of it to us
Tell us what you run today. We will tell you honestly whether Managed Cloud is the right fit and what it would take to move you across.